WANSLU SHOP helps you deliver your packages
worldwide

Terms of Service

 

Wanlu Shop (wanslu.shop) is owned and operated by Shaoxing Longchen Import and Export Trade Cooperation Enterprise (Limited Partnership). Please read this Registration Agreement carefully. When the user clicks "Agree to Registration", it means that the user accepts and voluntarily abides by the terms of service of the Wanlu Shop website.

 

1. User registration information

1.1 Users must provide true, complete, legal and valid registration information. If the registration information changes, please log in to Wanlu Shop (website: wanslu.shop) and change the relevant information by yourself. If the user provides false, illegal, incomplete or invalid registration information, the user shall bear the corresponding responsibilities and consequences. In addition, the company reserves the right to unilaterally suspend or terminate users' use of Wanlu Shop website services.

1.2 Wanlu Shop respects the user's personal privacy and shall not disclose user information to the outside world without the user's permission or laws (or regulations).

1.3 Users are not allowed to borrow Wanlu Shop registered accounts. For various disputes and economic losses caused by borrowing an account, the registered user of the account will take full responsibility, and the company will retain the joint and several liability of the user for borrowing the account.

1.4 Users are not allowed to register multiple accounts. Once it is found that a user has maliciously registered or has multiple accounts, Wanlu Shop reserves the right to unilaterally delete the user's registered account.

1.5 Wanlu Shop has the right to send order information and notification information (such as promotion information on this website) to users through various communication methods (such as email and SMS).

1.6 Please keep your account registration information properly. If you find that your account has hidden security risks, please contact Wanlu Shop immediately and report it to the public security department.

1.7 Wanlu Shop does not accept any other conditions negotiated between the customer and the merchant. Member customers of E-GOUWU can only enjoy the rights of "Wanlu Shop" promotions and promotions announced on the official website, and no longer enjoy the rights of any other website.

1.8 Wanlu Shop does not support the purchase of counterfeit products, prescription drugs, tobacco, lottery tickets and products such as adult magazines and DVDs.

 

2. Confirm and modify the terms of service

2.1 After the user clicks "Agree to Registration", he can immediately enjoy the purchase service, international forwarding and other services provided by Wanlu Shop; at the same time, it also represents the user's independent legal responsibility for enjoying various services.

2.2 Wanlu Shop will abide by the company's rules and regulations and operating norms when necessary, and revise the terms of service and publish the revised content on the website. If the user does not accept the revised terms of service, please contact customer service in time or cancel the user's service qualification. Wanlu Shop reserves the right to modify or terminate the service at any time without notifying the user, and assumes no responsibility to the user or third parties.

2.3 Wanlu Shop reserves the right to cancel user accounts within the legal framework of mainland China, refuse to provide services, unilaterally delete or edit, such as text and pictures, or decide to cancel the content of user orders.

 

 

3. User code

3.1 Do not violate the Wanlu Shop registration agreement.

3.2 Do not use the services provided by Wanlu Shop for illegal acts, including but not limited to shipping restricted commercial materials or physical goods overseas, money laundering (including malicious recharge), stealing trade secrets, stealing user registration information, and other illegal activities).

3.3 When you post comments and other information on Wanlu Shop, you must abide by the relevant laws and regulations in mainland China.

3.4 Do not do anything that damages the image and interests of Wanlu Shop, including but not limited to spreading false negative news that is not conducive to the company, renting or transferring or selling user accounts, and stealing accounts for huge profits.

3.5 Do not invade Wanlu Shop website and its computer information management system to hinder its normal operation.

3.6 Do not incite others to engage in illegal activities prohibited by this website and the laws of mainland China. For users who do not comply with the above provisions, Wanlu Shop reserves the right to unilaterally suspend or close user accounts, and users shall bear the corresponding legal responsibilities.

 

4. Disclaimer

4.1 Various economic losses and disputes caused by the user's own reasons, including but not limited to the loss of accounts or (and) passwords, the theft of credit cards and third-party payment methods (Paypal, Alipay, international credit cards, local payments abroad, etc.).

4.2 Force majeure causes the website to be unable to use normally or the transaction is interrupted or the information records are lost, including but not limited to hacker attacks, computer virus intrusions, temporary control or shutdown of servers by national government agencies, floods, earthquakes, etc.

4.3 It does not provide any type of information and information guarantee, including but not limited to the timeliness, security and accuracy of the information sent by the Internet information sending platform (mail, various chat tools, etc.).

4.4 The quality inspectors of this website will inspect each product, but do not provide a guarantee of product quality. If you encounter product quality problems, please contact customer service. The site's staff will negotiate with the merchant. The scope of negotiation is limited to procurement.

4.5 If the package is damaged or other documents are damaged, please refuse to accept the package or document. If you find any problems after signing, please contact customer service in time. The customer service of this website helps the user to coordinate all parties as much as possible, but the consequences arising therefrom are borne by the user.

 

5. Intellectual Property Rights

All content listed on the Wanlu Shop website, including but not limited to text, software, sound, pictures, videos, charts, advertisements, emails, etc., belong to Shaoxing Longchen Import and Export Trading Partnership (Limited Partnership). All information on the website is protected by relevant Chinese and international laws. Without the approval of the company, no company or individual may copy, reproduce, imitate or change the link or scrape any information content of this website. Once such a situation is reported or discovered, the company will report it to the public security organ and investigate the parties according to law.

Legal Responsibility: Any unauthorized third-party use of the information content of this website is strictly prohibited, and the provider will assume all legal responsibilities. In order to protect the company's rights, all recourse and attorney fees arising from intellectual property infringement shall be borne by the parties and/or providers.

 

6. Warehouse storage

6.1 The company's warehousing department will provide users with safe and reliable warehousing services during the free storage period.

6.2 If the goods arrive at the warehouse but the international transshipment order is not submitted within the time limit, Wanlu Shop will continue to assume the obligation to keep the goods, but if the goods are lost or damaged overdue, all consequences shall be borne by the customer, and this website will not be liable for any compensation. If a customer wishes to submit a forwarding order after the due date, the site will charge a certain amount of warehouse storage fees. Whether expired or not, if the customer wants to return the goods to the sender or merchant, the website will charge the domestic forwarding fee based on the delivery fee in mainland China.

 

7. International logistics transfer

7.1 International logistics transfers are calculated in working days, excluding weekends and legal holidays in China and the recipient country.

7.2 If the user's goods contain contraband or goods prohibited by Chinese customs, the company will confiscate and report to the public security organ, and all consequences should be borne by the user.

7.3 The address provided by the user is wrong or incorrect, the consignee is incomplete or unrecognizable (referring to the receiving address entered by the customer), and the consignee cannot sign for the goods due to various reasons. This additional shipping fee is borne by the customer or the customer chooses whether to destroy it; for the above reasons, the company will not refund all the money received, and the user will need to pay the additional shipping or destruction fee. The user shall not refuse to pay various customs duties levied by the customs of China or (and) the country of destination (the company plays the role of collecting payment). If the user refuses to pay under the above circumstances, this website reserves the right to close the user's account and report the additional fee to the public security authority or court. At the same time, it has the right to forcibly deduct related fees without the user's permission.

7.4 Users can choose the shipping channel provided by Wanlu Shop according to the material and value of the product. If you have any questions, you can consult Wanlu Shop customer service. If the channel you choose cannot deliver the goods without consulting customer service, the customer service staff will notify the user in time. If the user chooses to return the goods, this website will charge the domestic delivery fee according to the delivery in mainland China; once the delivery channel is selected and the product Once shipped, the user is not allowed to cancel the order or request to modify the shipping channel in the middle.

7.5 If the goods are lost due to other logistics companies or our logistics department, the compensation amount and time limit will be applied in strict accordance with the compensation rules of this website; except for the loss of goods due to force majeure: including but not limited to (1) natural disasters or Flight crashes; (2) Government actions such as traffic control, expropriation or expropriation; (3) Social anomalies such as wars, strikes and riots.

 

8. Wanlu Shop solemnly declares

8.1 Based on the principle of honesty and trustworthiness, and abiding by laws and regulations, the company establishes a Chinese procurement agency transshipment service platform with first-class service and first-class efficiency as its purpose.

8.2 If users have any questions when using the services of this website, please contact the customer service department in time. In line with the principle of service first and efficiency first, this website strives to bring maximum benefits to users on the premise of not violating the Wanlu Shop registration agreement.

8.3 Any user or third party intentionally spreads rumors and seriously damages the trademark and copyright of this website and the honor and interests of other websites, imitates the framework of this website, copies or changes the information content of this website, Wanlu Shop in mainland China has the right to report to those with District Court of Jurisdiction.

8.4 In the process of using the services of this website, if there is a conflict or unpleasantness with the online customer service staff, please send comments or suggestions to the complaint email address @ e-gouwu.wanslu.com designated by this website. This site will try to solve your problem.

8.5 During the service process of this website, users can enjoy the customer service provided by this website. The website still needs to be improved, please provide valuable suggestions and opinions on the user experience; once adopted, the website solemnly promises to reward the user with points.

Online customer service
Online customer service system
Online customer service
Online customer service system